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jul 20
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"HOW TO KNIT THE SOCIAL NETWORKS"

"The Spanish companies have many specialists in traditional contact centers, and they have few people to attend to the thousands of inputs that are generated online. For example, each day one can read on the internet millions of reactions from people that talk about dropping out of a telecommunications service, or a specific company. The company then has to invest in thousands of people to listen to said conversations on the network. It is complicated, it causes a lot of operational problems and it provokes that there are many missed sales opportunities in many industries".

 

 

 

 

Download here complete article in Spanish from Actualidad Economica Descargar Artículo en Actualidad Económica

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