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jul
17
"Do you know the term engagement?"
Currently “engagement” is a very common concept for HR management, but, as it is relatively new, there is not enough consensus with respect to its meaning and the best way to assess it.
jul
03
"Customers, unsatisfied with the quality of customer services in Spain."
Leadership Factor and Grupo GSS have carried out a phone survey to ask consumers about their level of satisfaction with the customer services of the main companies of the Spanish banking, insurance, telecommunications and utilities industries.
may
07
"Extremadura TV visits GSS Group in Badajoz"
Don’t miss the visit of Extremadura TV to the platform of GSS in Badajoz.
abr
27
"GSS has unique knowledge in the Contact Center Sector."
Manuel Sole, manager of non present channels for Iberdrola, explains in an interview for GSS News the advantages of outsourcing the customer care services.
