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feb
03
"E2MO is the next social media technological revolution."
E2MO has just been born. It is the first software suite composed of four top- notch technologies for customer services in the 2.0 world.
feb
02
"New Homeworking Interactive Guide"
The DISCATEL project just launched the "Homeworking interactive guide" for the use of all companies and professionals. The new interactive guide about homeworking has been included in the corporate social responsability section within the Association of Experts in Contact Center (AEECCC).
feb
01
"CASE STUDY: IBERDROLA"
Iberdrola gains 10 points in the Satisfaction Index of its customers, and receives the award to the best contact center within its industry.
ene
19
"THE HOUR OF THE TRUTH AT THE CONTACT CENTER"
THE HOUR OF THE TRUTH AT THE CONTACT CENTER
Editorial article by Cesar Lopez, CEO at Grupo GSS.
