Grupo GSS: Servicios de Atención al Cliente, Marketing Telefónico y Outsourcing

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Noticias

jul 06
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"FIRST OFFICIAL PRESENTATION IN SPAIN ON COPC® METHODOLOGY"


The improvement of the customer satisfaction levels increases the company's benefits: an effective management model is essential to reach said goal. 

GSS CONTACT CENTER QUALITY FORUM 

 

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jun 10
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"Marketing Directo interviews Roberto Robles"

"The cost of opportunity of not acting in the social media is around one million euros a day"

Roberto Robles

Roberto Robles

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jun 08
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"SPANISH NEWSPAPER "NEGOCIO" INTERVIEWS GSS"

"I am like a mother, I love to see people grow up within the company" 

 

It is about to take a leap that will triplicate the turnover of the company in the next two years ...."

Negocio  

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may 18
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"GSS with the Quality: COPC® for the Contact Center."

GSS will show its attendees the main advantages of the COPC® methodology for BPO processes. The main specialists in the area will take part in the event.  

GSS Contact Center Quality Forum 

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